Breakfast
update!
We
have resumed serving our wonderful New Mexican breakfasts on
Saturdays and Sundays! Weekday rates remain discounted and there
are breakfast options within easy walking distance.
~
Hours ~
Check-in:
3:00 p.m. to 7:00 p.m. Late arrival fee of $20 applies from 8pm
until 10pm. $50 after 10pm.
*Please call or text us @ 575-779-4831 if you will arrive more
than an hour outside of your estimated arrival time.
*Late
arrival by prior arrangement only.
We'd
be happy to check you in as early as noon, but rooms may not
be ready. If not ready, you could park, drop off luggage, get
keys and get oriented.
Check-out:
11:00 a.m.
Breakfast
hours: 8:00 a.m. to 9:30 a.m.
During ski season: On request, breakfast may be served as early
as 7:30 a.m.
~
Rates ~
Our
rates range from $159 to $289, are seasonal and based on double
occupancy (up to two persons). Additional guests are $20 each
per day. Breakfast is included in the room rate. Children are
welcome but we ask the same rate as adults (age six and under
stay free). Sales and Lodgers tax are additional. Extended
stay rates are available.
~
Reservation Policy ~
Reservations
must be secured with a valid credit card. We reserve the right
to cancel any reservation that cannot be authorized by VISA,
Mastercard, American Express or Discover. It is your responsibility
to make sure that we have a valid credit card on file. Payment
may be made by credit card, check or cash.
We
require a two-night minimum stay for reservations during high-season,
Presidents' Day, Memorial Day and Labor Day weekends.
Thanksgiving
Day reservations: We require a two-night minimum stay with no
check-ins or check-outs Thanksgiving Day.
Christmas
reservations: We require a three-night minimum stay with no check-ins
or check-outs Christmas Day. Credit card will be processed or
payments by check must be received 30 days prior to your arrival.
Open rooms will be released for shorter stays two weeks prior
to the requested arrival date.
For
groups reserving 3 or more rooms for 3 or more nights, or four
or more rooms for any length of stay, we require payment by check
for the entire reserved stay plus tax within 7 days of making
the reservation. Reservations must still be secured with a valid
credit card. Credit card may be charged for the full amount if
the check has not arrived by the due date and we are unable to
contact you.
Management
reserves the right to change room assignments during periods
of high-demand or when maintenance or repairs are necessary,
On the rare occasion that this may occur, reassignment would
be to a room of equal or greater value, and on the same level
if possible. We will attempt to notify you of any changes as
far in advance of your stay as possible.We understand how carefully
our guests select their rooms and it is of the utmost importance
to us that you have an enjoyable stay.
~
Cancellation Policy ~
La
Doña Luz is an intimate property where every guest reservation
is both important and special to us. If your travel plans change
and you must cancel your reservation, you must do so at least
fourteen (14) days prior to your arrival date.
We
require thirty (30) days notice for Christmas, whole house and
group bookings of three or more rooms.
In
the unlikely event that you must cancel after the cancellation
date or shorten your reserved stay, please understand that we
must ask you to take responsibility for your entire reservation.
We will refund whatever portion of your reservation that we are
able to rebook.
This
policy includes cancellations due to weather, injury, illness,
canceled flights, etc. The purchase of trip cancellation insurance
is recommended as we can not be responsible for circumstances
beyond our control.
~
Pet Policy ~
Due
to staffing difficulties and our desire to provide our guests
the highest standards of cleanliness, we are no longer accepting
pets.
~
Breakfast ~
We
have resumed serving our wonderful New Mexican breakfasts on
Saturdays and Sundays! Weekday rates remain discounted and there
are some great breakfast options a short walk away.
~
Parking ~
Free
parking is provided on-site for average size passenger vehicles.
However, as parking is limited, we may only be able to allow
one vehicle per room. Large vehicles such as RVs, large trucks
and trailers may not be accomodated depending on circumstances
and availability. In such case, we will assist you in finding
off-site parking, but you may be required to pay a fee. Please
be aware that our parking area is small and may require some
maneuvering to negotiate.
~
Fire Policy ~
If
you wish to have a fire, we charge a $25 per day fee. We will
provide Piñon Firewood or substitute, firestarter and
instruct you in the operation of the damper.
Failure to follow instructions may result in additional cleaning
and painting charges!
~
Damages~
Guest(s)
are liable for any damages or additional cleaning charges beyond
normal use and wear to the rooms or property.
~Return
of items left behind ~
We
charge a minimum of $20 to cover shipping and handling. Large
or valuable items may require additional postage or insurance.
~
Gift Certificates are available~
......make
someone you love, smile!
~
Directions ~
Please
note that check-in and parking is located on the south side of
the building at 107 Des Georges Lane for all rooms except La
Madonna. If you are staying in La Madonna, you may wish to arrive
on the Kit Carson Road side of the building. The address is 114c
Kit Carson Rd.
If
coming into town from the south (Hwy.68), turn right on Des Georges
Lane, just a few hundred feet past the first traffic light after
McDonalds and between the two downtown parking lots.
If
coming into town from the north (Hwy.64), turn left on Des Georges
Lane. It's the first street on the left immediately (200 feet)
after the Kit Carson Road/Hwy.64.intersection and between
the two downtown parking lots.
If
coming into town from the east on Hwy.64, turn left on Paseo
del Pueblo Sur (Hwy 68) and immediately (200 feet) take the first
left onto Des Georges Lane between the two downtown parking lots.
Des
Georges Lane is flower-filled and inconspicuous.... pay close
attention or you may drive right past! |